
About the Client:
The Client is a technology consulting company who is more focused on Magenta and WordPress. The client enables its customers to migrate to AWS, Azure and GCP and help them in getting their application dockerized and hosted on highly available cloud infrastructure.
Need of the Client:
- Identify a DevOps and Cloud consulting partner with 24/7 Managed Services.
- A remote team available 24/7 with expert level knowledge of Magenta and WordPress infrastructure and security.
- Have a team expert in various cloud consulting: AWS, Azure and GCP.
- An expert DevOps team who is experienced in Dockerization, Cl/CD and Rancher/Kubernetes.
Challenges:
- Finding a quality Managed Services company who has experience in Magenta and WordPress hosting support.
- A Partner for 24/7 management of its customer & server environments and have L1- L3 capability.
- A team who can provide 10 minutes SLA
- Flexible billing model
- Customer Data Security
- Identify a single vendor with vast DevOps and Dockerization experience.
- A team who are bunch of fast learners and have done a lot of infrastructure migrations.
Our Solution:
The client was focused on Magenta and WordPress development and infrastructure support. They were having more than 300 of their clients on a hosting support model and had faced frequent downtime and performance issues. Their Development team was having a hard time to do the deployment on various infrastructures at a time.
Urolime 24/7 Dev0ps team proposed a highly available and scalable, dockerized environment on AWS environment. As per our plan, we dockerized all their applications, built Rancher orchestration environment which has high availability and auto scalability to adjust with the unanticipated traffic. Our Managed Services team provided 10 Minutes SLA to all of their individual client environments. We continued our support of our client with their new infrastructure build, migration, troubleshooting, disaster recovery planning and implementation, security hardening and optimization.
Urolime 24/7 Managed Services team helped the customer to migrate its existing environments to the dockerized infrastructure and DevOps team prepared a self-healing and completely automated onboarding process with
100% DevOps practices implemented for deployment and infrastructure automation. We built monitoring solutions and integrated with various alerting tools and took the responsibility of 24/7 availability. We implemented Ticket system, Chat, Wiki for better documentation and always keep the runbook up to date.
Client Benefits:
- A flexible 24/7 Managed Services Team who takes care of its customer environment.
- Able to build a highly available and auto-scalable Rancher environment to host its customers
- An experienced team who supported migration of its clients to a dockerized environment
- Helped customers to adopt latest technologies
- Secure infrastructure with server hardening and optimization
- Disaster Recovery planning implementation
- A team always available for new customer onboarding
Technologies We Leveraged:
- Operating Systems: CentOS, Ubuntu, Windows
- Cloud Services: AWS and GCP
- RDBMS: MySQL & MariaDB
- Monitoring & Alerting: Zabbix, Uptime Robot & Pagerduty
- Version Control: Gitlab
- Web Servers: Nginx & Apache
- Continuous Integration: Jenkins
- Others: Docker, Rancher, Jira, Confluenc